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Student LeadershipTIP
#49 Address the Right
Issue
When it’s time to confront, make the confrontation about the
problem and not the person.
Make it clear that you’re talking about the specific behavior
and give just a few examples.
Practice this beforehand. Only a novice leaves this to chance and
tries to wing it when confronting someone about unacceptable behavior.
When you’re practicing this, I recommend that you even write it
out on paper or role-play with a trusted friend or advisor. Watch for
any slips into vague comments or accidental name-calling.
Need an example of that last one? I had a participant in one of
my leadership seminars who said she couldn’t understand why her
feedback to her boss didn’t work. When she told me what she’d told
her supervisor, my client said, “Well, I told her that I was
frustrated when she raised her voice to me because it’s
unprofessional.”
There you go. She recognized as soon as she’d said it that in
this instant, she’d called her boss “unprofessional.” It may be
unprofessional behavior, but we are focused on the facts, and calling
names won’t do a thing for our own credibility. No matter what the
other person is doing, you consistently want to address the right issue. ***************************************** For all 101 Tips on Student Time Management as a download you can get right now, go to Success Store While you're there, check out other downloadable
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